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To cancel an order placed for pick up, contact customer service for assistance or the store you selected for pick up. Sears is the only retailer where consumers can find each of the Kenmore, Craftsman, DieHard and Lands' End brands together -- among the most trusted and preferred brands in the U.S. Most online merchandise can be returned to any full line Sears store. If for any reason you are not satisfied, within 90 days of receiving your order, return your merchandise for a full credit. Some items need to be installed, connected or set up in your home. Sears offers these services for your convenience and peace of mind.
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